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Industries · Outsourced credit control

Your collectors are cost of sale.

Every hour we remove is margin the same day.

Two weeks free. £1 card check, refunded. Nothing is sent to your customers. Switch off before day 14 and you pay nothing.

  • Outsourced credit control
  • AR outsourcing
  • White-label teams
  • Client ledgers on Xero
78%resolving what's in the way — what collects.io does
Resolve · 381
107
22%reminding — what reminder tools do
381 of the 488 steps that get an invoice paid resolve a problem. Research with 40+ UK businesses.
In short

What does collects.io do for outsourced credit control teams?

collects.io is an accounts receivable platform for outsourced credit-control teams working on client ledgers in Xero. The engine does the resolving steps and the reminders; your team keeps the exceptions. Emails go from your client's own mailbox, inside rules you set per client. Every hour it removes is margin the same day.

Why outsourced credit control

The one kind of agency where resolving applies.

If you act as your client’s credit-control function from the day the invoice is issued, you see the PO, the approval route and the dispute as it arises — exactly what our engine needs.

  • The engine does the 381 resolving steps and the 107 reminders; your team keeps the exceptions.
  • Emails go from your client’s own mailbox, inside rules you set per client.
  • Not for debt purchasers or post-default placement work: a placement file doesn’t carry the invoice’s origin.
  • Run it alongside your team on one client book first, then decide.

Late payment is rarely a missed reminder.

Four fifths of getting an invoice paid is resolving what's in the way. That's the part we do.

107 remind
381 resolve — what collects.io does
22% reminding: what reminder tools do78% resolving · 488 actions in all

381 of 488 steps resolve (78%); 107 remind (22%). Research with 40+ UK businesses and CFOs.

29 analytics on your own Xero ledger, free for two weeks.

19 of them you can't get in Xero. Then from £9 a month on your invoice volume. Per-invoice fee only when we collect.

Two weeks free. £1 card check, refunded. Nothing is sent to your customers. Switch off before day 14 and you pay nothing.