Every unpaid invoice has a reason.We find it, fix it and collect.
Reminder tools do the 20%. collects.io does the 80%: it finds why each invoice isn't paid, fixes it and collects.
Two weeks free. £1 card check, refunded. Nothing is sent to your customers. Switch off before day 14 and you pay nothing.
“Collects caught problems in our ledger before they cost us. We now spend about 25 hours a month chasing payment, down from 55.”
“When I sold my last company, we collected an extra £1 million that was sitting in our debtor ledger.”
Late payment is rarely a missed reminder. So we don't just remind.
A missing PO, a reference that doesn't match, a dispute nobody logged. We fix the four fifths of the work reminder tools never touch.
381 of 488 steps resolve (78%); 107 remind (22%). Research with 40+ UK businesses and CFOs.
You get the work of a credit controller, for a fraction of the cost.
In our research, the typical business gets back 7× what Collect costs in year one. A hire costs you a fixed £58,500 a year from day one. With Collect you pay the platform fee, plus a per-invoice fee only when you’ve been paid. Others that resolve start at $650 per user a month or quote only. collects.io starts at £9 a month.
See it work
Narrated walk-throughs of the live platform. Demo data.
29 of 30 actions done for you. Your team handles the exceptions.
*Our first live customer, Say Digital Ltd (MOHARA), is also our build partner.
AI that works only inside your rules. A person owns every exception.
Collect connects to your accounting system and email to automatically match your invoices to the right conversation and send payment reminders on your behalf from your own email address. This means replies go to an inbox you already check, rather than a third-party sender. You remain in control and can disconnect at any time.
- 1Your Xero ledgerRead-only. We never write to it.
- 2Your mailboxReplies matched to the right invoice.
- 3The AI proposesWhy it's unpaid, and what to do next.
- 4The rules engine appliesSeven send controls, every time.
- 5A person decides the exceptionsThe day-90 notice always waits for you.
- 6Sent from your own mailboxEvery email traced to its decision.
29 analytics on your own Xero ledger, free for two weeks.
19 of them you can't get in Xero. Then from £9 a month on your invoice volume. Per-invoice fee only when we collect.
Two weeks free. £1 card check, refunded. Nothing is sent to your customers. Switch off before day 14 and you pay nothing.
What happens when you click Start 2 weeks free
- Start 2 weeks free. Enter your organisation name and work email, or sign up with Xero. You accept our terms on this screen.
- Set your password from the invitation email. If it isn't in your inbox within a few minutes, check junk.
- Connect Xero. You sign in on Xero's own screen and choose the organisation to connect. collects.io connects one Xero organisation per account. Read-only. We verify your card with a £1 charge, which we refund.
- See your own numbers about 2 minutes after you connect: the 29 analytics, on your live ledger. Nothing is sent to your customers.
- Before day 14 we email you the date and amount of your first payment. Switch off before then and you pay nothing. Otherwise Visibility continues on a 12-month plan, paid monthly.
- Upgrade to Collect whenever you're ready. We start working your overdue invoices, and you add a per-invoice fee only on the invoices we collect. A new 12 months starts from the day you upgrade.
Questions
What is collects.io?
collects.io is an accounts receivable platform for UK businesses on Xero. It works out why each unpaid invoice hasn't been paid, such as a missing PO, a wrong reference or a dispute nobody logged. It then resolves it and collects it, inside rules you set. A person decides every exception.
What is the best credit control software for Xero in the UK?
It depends on why your invoices are late. If customers simply forget, a reminder tool will do. If invoices are stuck on a missing PO, a wrong reference or an unlogged dispute, you need software that finds and fixes the reason. collects.io is built for that second case. In our research with 40+ UK businesses, 381 of 488 steps to getting an invoice paid were about resolving what was in the way, not reminding.
How is collects.io different from invoice reminder tools?
Reminder tools send scheduled emails and texts. collects.io first works out why each invoice is unpaid, then takes the action that fixes it: chasing a PO, correcting a reference, logging a dispute or escalating to you. Every email is sent from your own mailbox and traced to the decision behind it.
Does collects.io work with Xero?
Yes. It connects to Xero read-only and never writes to your ledger.
How much does collects.io cost?
Two plans. Visibility is a platform fee set by how many invoices you raised in the 12 months before you connected, from £9 a month. Collect adds £3.25 per invoice collected, falling to £2.25 at higher volumes, charged only on invoices we collect. Everyone starts with two weeks free with all 29 analytics. There is no minimum fee and no percentage of turnover. Prices exclude VAT.
Is there a free trial?
Yes. Two weeks free with all 29 analytics, 19 of them ones Xero does not give you. Then you move to Visibility from day 15 and can upgrade to Collect at any time.
Will collects.io email my customers without my say-so?
No. It works inside rules you set, applies seven send controls to every action, and a person decides every exception. The day-90 notice always waits for you.
Who is collects.io for?
UK businesses on Xero, and the accountants and bookkeepers who work for them.