collects.io vs Chaser
How the two differ, how pricing compares, and how to switch.
Two weeks free. £1 card check, refunded. Nothing is sent to your customers. Switch off before day 14 and you pay nothing.
Questions
What is the difference between collects.io and Chaser?
Chaser automates payment reminders by email, SMS and phone, with dispute management and a payment portal on higher plans. collects.io starts one step earlier: it works out why each invoice is unpaid and resolves that reason, then collects. Both connect to Xero.
How does pricing compare?
Chaser's published plans are £199, £599 and £899 a month, banded by annual revenue (checked 6 Oct 2026). collects.io has no revenue banding: a platform fee from £9 a month set by invoice volume, plus £3.25 per invoice collected, falling to £2.25 at higher volumes, only on invoices we collect.
Can I switch from Chaser to collects.io?
Yes. Connect Xero read-only and you get two weeks free with all 29 analytics, so you can see why your invoices are unpaid before you change anything.
29 analytics on your own Xero ledger, free for two weeks.
19 of them you can't get in Xero. Then from £9 a month on your invoice volume. Per-invoice fee only when we collect.
Two weeks free. £1 card check, refunded. Nothing is sent to your customers. Switch off before day 14 and you pay nothing.
What happens when you click Start 2 weeks free
- Start 2 weeks free. Enter your organisation name and work email, or sign up with Xero. You accept our terms on this screen.
- Set your password from the invitation email. If it isn't in your inbox within a few minutes, check junk.
- Connect Xero. You sign in on Xero's own screen and choose the organisation to connect. collects.io connects one Xero organisation per account. Read-only. We verify your card with a £1 charge, which we refund.
- See your own numbers about 2 minutes after you connect: the 29 analytics, on your live ledger. Nothing is sent to your customers.
- Before day 14 we email you the date and amount of your first payment. Switch off before then and you pay nothing. Otherwise Visibility continues on a 12-month plan, paid monthly.
- Upgrade to Collect whenever you're ready. We start working your overdue invoices, and you add a per-invoice fee only on the invoices we collect. A new 12 months starts from the day you upgrade.