The work behind a late payment

2026-09-24

Late payment is rarely one missed reminder. It is a dispute nobody logged, a purchase order that was never uplifted, a reference that does not match, an approval stuck in someone's inbox.

• Disputes
• Missing purchase orders
• Reference and amount mismatches
• Approval routing
• The credit note nobody raised

Of the 488 steps it takes to get an invoice paid, 381 resolve a problem like these (78%) and 107 are reminders (22%).